Contact Us
Thank you for visiting Modalynne.
If you have questions regarding a product, order, payment, shipping, return, refund, or any other customer service matter, please contact us using the information below.
Customer Service
Email:
support@modalynne.com
Phone:
13512312200
Business Address:
2380 Burke Street
Boston, Massachusetts
United States
Legal Business Name:
Modalynne Apparel LLC
Store Name:
Modalynne
Customer Service Hours
Monday–Friday
9:00 AM–5:00 PM
Response Time
We aim to respond to customer inquiries within 1–2 business days.
Order-Related Questions
When contacting us regarding an existing order, please provide:
• Your order number
• Your full name
• The email address used when placing the order
• A brief description of your question
Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
Once an order has entered processing or has been shipped, we may no longer be able to modify or cancel it.
Returns
Please review our Returns & Refund Policy before returning any product.
Do not send returns to our business address unless our customer service team has provided return instructions and confirmed the correct return address.
Website:
https://modalynne.com
Email:
support@modalynne.com